Privacy

Privacy Policy

This policy explains how molt.love collects, uses, and protects information when you use the Moltbot Online service or visit our website.

Last updated: January 29, 2026

Scope

This policy applies to the molt.love website and the Moltbot Online managed hosting service.

Questions?

Email support@molt.love for privacy inquiries or requests.

Data collection

Information we collect

Information you provide

This includes contact details such as email, details you send to support, and any content or configuration you submit when setting up a Moltbot instance.

Usage and technical data

We may collect standard technical data such as IP address, browser type, device identifiers, timestamps, and basic usage events for operating the service.

Data usage

How we use information

Provide the service

We use information to operate Moltbot Online, deliver the hosting layer, and provide support when you contact us.

Improve reliability

Usage data helps us understand performance and improve the deployment flow, service stability, and user experience.

Communicate with you

We respond to support requests, send important service updates, and answer questions about your deployment.

Cookies

Cookies and analytics

We may use cookies or similar technologies to keep the site functioning, remember preferences, and understand how visitors use the website. These tools help us measure performance and improve the experience. You can control cookies through your browser settings, though some site features may not work as intended if cookies are disabled.

You can clear cookies at any time using your browser controls easily.

Moltbot instances

Data processed by your Moltbot

When you run Moltbot online, the bot may process data based on your configuration. You control what data you send to your Moltbot instance. Review your own data practices to ensure they meet your requirements.

If your Moltbot handles personal or sensitive data, consider minimizing the data you send, limiting access, and using the least-privilege settings for any credentials you provide.

Sharing

When we share information

Service providers

We may work with infrastructure and service providers to host the platform, deliver communications, and maintain reliability. They receive only the data required to perform their services.

Legal obligations

We may disclose information if required by law, legal process, or to protect the security and integrity of the service.

Retention

How long we keep information

We retain information for as long as needed to provide the service and meet legal or operational requirements. Retention periods may vary based on the type of data, your account status, and contractual obligations.

If you request deletion, we will take steps to remove or anonymize data that is no longer required, while keeping records needed to meet legal obligations.

Security

How we protect information

We apply standard security practices to protect the platform and the data we handle. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Protecting your Moltbot configuration also depends on your choices. Use strong passwords, limit access to credentials, and remove unused tokens or keys. If you suspect unauthorized access, contact support so we can assist with next steps.

International

International data processing

Your information may be processed in locations where our service providers operate. We take reasonable steps to ensure appropriate safeguards are in place when data is handled across borders.

Third-party links

External services

The molt.love website may link to third-party services. Their privacy practices are governed by their own policies, so review those policies if you choose to use external services.

Your choices

Access, updates, and deletion

You can contact us to request access to your information, correct inaccuracies, or ask about deletion options. Some data may be retained where required for legal or operational reasons.

For privacy requests, email support@molt.love with your details.

Requests

How we handle privacy requests

We review privacy requests in a reasonable time frame and may ask for additional details to verify your identity or clarify the scope of the request. This helps us protect your information while responding accurately to your needs.

Additional notes

Children and changes

Children

Moltbot Online is not intended for children under the age of 13. If you believe a child has provided information, contact us and we will address the request.

Policy updates

We may update this policy as our service evolves. The updated date at the top of the page will reflect the most recent version.